Shalini Rao

Shalini is an expert in Brand Building, Customer Experience and Digital Transformation. She
is responsible for branding, communication, and reputation management at BIAL.
Shalini is a Director on the Board of KIAF (A Foundation set up to undertake CSR activities
of BIAL) and Bangalore Airport Hotel Limited (Subsidiary of BIAL).

Shalini also heads the D and I program at BIAL and is part of the Governing Council. She
has been responsible for driving the envisioning to execution along with the leadership team.
She is passionate and committed to driving the inclusion agenda in the professional and
social circles that she engages with.

Prior to joining BIAL, Shalini was a Customer Experience and Brand Consultant for Tata
Sons. She headed Global Marketing for the Taj Group, worked as a consultant with
McKinsey & Company and has held Marketing responsibility across multiple Consumer
Product Companies like Mars India, Gillette India (now P&G) and Marico India. Shalini holds
Master’s in Marketing from Griffith University, Australia and a Post Graduate Diploma from
Xavier Institute of Management, Bhubaneshwar.